Resources

Mobile App

Download the app called "Online Portal by AppFolio". Login to check the status of rental payments, scheudle payments, request maintenance, submit notice to vacate, and more.

Utility Account Setup Moblile Concierge 

COMING SOON... All the information you  need to setup Tenant utility accounts via on steamlined move in workflow.

Text Us

Communicate with our team quickly via one dedicated phone number.

Online Portal for Rent Payments (Free ACH payments, subject to change at any time)

Download the app called "Online Portal by AppFolio". Submit rent payments using your online resident portal 24/7. Our system also accepts payments by credit card and debit card (bank charges apply). Other payment options may be available.

Online Portal for Maintenance Requests

Download the app called "Online Portal by AppFolio". Submit maintenance requests, with photos, using your online portal 24/7. Submitting maintenance requests online, with photos, is the quickest and most efficient method to notify us of maintenance issues and helps track your request.

Convenient Move In

No need to schedule an appointment for move in or initial inspection. Access keys at the Property on day of move in and conduct your own zTenant move in inspection.

One-time Add or Remove Tenant(s)

One-time no fee for adding or removing (Oak Harbor Property Management must approve all changes in Tenants).

One-time Toilet Clog Assistance

One-time no charge for 'one hour labor only' to unclog a toilet under normal use. This benefit does not include coverage for any additional Tenant liability for damages due to clogged toilet or misuse of toilet.

One-time Lockout Assistance

Contat us first! If we cannot assist with re-entry within 2 hours, we will issue you a one-time $50 credit if you call All Island Lock and Key for access.

One-time NSF Fee Reversal

We highly recommend scheudling automatic rent payments via Tenant portal. However, contact us to request a one-time NSF Fee reversal in something unexpected happens.

After-Hours Maintenance Emergency Line

Tenant(s) have access to an after-hours maintenance emergency line to report emergency issues such as gushing water from a broken pipe. Call our main number at 360-672-8800.

Tenant Liability Insurance

Automatic enrollement in $100,000 Tenant liability insurance for Tenant negligent damage to Landlord Property for coverage of fire, smoke, explosion, accidental water discharge, and sewere backup.

Disclaimer: The Resident Benefits Package is required with all Lease Agreements and all future Lease Agreement Renewals. The Resident Benefits Package will be billed monthly as one seperate $5.00 charge, amount subject to change.

Check In Scheduled Only After:

• Lease signed and countersigned.
• AppFolio Tenant Portal activated with zero balance (deposit and rent paid in full).
• Applicable utilities in Tenant name(s) submitted by email.
• Upload proof of insurance to ALL AppFolio Tenant Portals or you will auto-enrolled in AppFolio insurance.

Please refer to your lease agreement for check out requirements. Contact us with any further specific questions.

If you would like us to schedule check out required services we will gladly assist at no extra charge. Simply contact us by email!

Puget Sound Energy

https://www.pse.com/en/Customer-Service/help-center/start-or-stop-service

Cable / Internet

https://www.xfinity.com/learn/offers

https://ziplyfiber.com/

https://residential.wavebroadband.com/

Cascade Natural Gas

https://cngc.com/

On-Site Propane Tanks

Call provider marked on propane tank. Do not let the propane tank run out or you will incur additional charges.

City of Oak Harbor Water, Sewer, and Garbage

https://www.oakharbor.org/publicworks/page/water-division

Town of Coupeville Water and Wastewater

https://townofcoupeville.org/departments/utilities/

City of Anacortes Water, Wastewater, and Garbage

https://www.cityofanacortes.org/1245/Residential-Garbage-Recycle-Organics

Island Disposal

https://www.islanddisposalinc.com/

King Water

https://www.kingwater.com/